Terms & Conditions

Terms & Conditions

Welcome to the Charles Wilson website terms and conditions for use “Terms”. These Terms apply to the use of this Website and by accessing this Website and/or placing an order for Products you agree to be legally bound by the Terms set out herein. If you do not agree to be legally bound by all the subsequent Terms please do not access and/or use this Website.

Charles Wilson may change these Terms at any time by posting changes online. Please review these Terms regularly to ensure you are aware of any changes made by Charles Wilson. Your continued use of this website after changes are posted means you agree to be legally bound by these Terms as updated and/or amended.

Intellectual Property & Copyright

All rights, including copyright, in this Website and its contents, are owned by Charles Wilson. In accessing this Website, you agree that you will access the contents exclusively for your own private use and not for any commercial or public use, distribution or publication. You may not copy, duplicate, reproduce, republish, rebrand, download, upload, post, broadcast, transmit, make available to the public, or otherwise use this Website content in any way except for your own personal, not for profit and non-commercial, use. In addition, you agree not to adjust, alter, and/or create a derivative or plagiaristic work from this Website content. Any other use of this Website content requires the prior written permission of Charles Wilson.

Disclaimers & Limitation of Liability

This website content, including the information, names, images, pictures, photos, logos and icons regarding or relating to Charles Wilson and/or related Charles Wilson websites, its Products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Under no circumstances will Charles Wilson be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (1) loss of data; (2) loss of revenue or anticipated profits; (3) loss of business; (4) loss of opportunity; (5) loss of goodwill or injury to reputation; (6) losses suffered by third parties; or (7) any indirect, consequential, special or exemplary damages arising from the use of this website regardless of the form of action. We reserve the right to; modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website, and/or change of these Terms from time to time in accordance our right to vary these Terms. If you do not agree to such amended Terms, you must stop using the Website. If you continue to use the Website you will be deemed to have accepted the amended Terms.

Charles Wilson does not warrant that functions contained in this website content will be uninterrupted or error free, that defects will be corrected, or that www.cwclothes.co.uk or the server that makes it available are free of viruses or bugs. We have the right to revise and amend these Terms and Conditions from time to time. You will be subject to the policies and Terms and conditions in force at the time that you order Products from us. Unless any change to those policies or these Terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms and conditions before we send you the finalised order (in which case we have the right to assume that you have accepted the change to the Terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

Use of the Website

You agree not to adapt, alter or create a derivative work from any of the material contained in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site. In no event will Charles Wilson and/or the webmaster be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site.

Product Specifics

We will take all reasonable care to ensure that all details, descriptions and prices of Products listed on the Website are correct at the time when the relevant information was entered onto the system. While we aim to keep the Website as up to date as possible, the information appearing on this Website at a particular time may not always reflect the position precisely at the moment you place an order. We will confirm the price of a Product in the Order Review. Products sold as part of a multi-buy offer are not eligible for further discounts through the use of a discount code, the better offer will take precedence and the lowest price will be charged.

All orders for Products are subject to availability. All Product sizing is subject to variances. Charles Wilson takes great care with reproducing the exact colour. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every care has been taken to ensure that the descriptions are accurate. However, variances may occur with any description category.

Discount Codes

Products sold as part of a multi-buy offer are not eligible for further discounts through the use of a discount code, the better offer will take precedence and the lowest price will be charged.

Only one discount code can be used per transaction.

We reserve the right to deactivate discount codes, without notice and immediately, subject to availability of stock.

If you purchase a number of items to reach the free delivery threshold and then return some items so that your net basket value goes under the threshold, you will not be refunded your delivery charge.

Please note, we cannot accept returns on underwear & jewellery under any circumstances due to hygiene reasons. Please check your sizing carefully, and take this into consideration whilst purchasing.

Queries & Questions

Any adjustments we may make to our Terms of use in the future will be recorded on this page and, where appropriate, informed to you by e-mail.

Any questions, comments and requests regarding any part of these Terms of use are welcomed and should be headed to our Customer Service Team via the Contact Us link.